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Terms and Conditions

1. Services Provided

I, Alan Carter Window Washing Services, provide professional window cleaning services for residential and commercial properties. My services include interior and exterior window cleaning and other related services as agreed upon.

2. Pricing and Payment terms:

Pricing: All prices are provided in advance and are based on the scope of the work agreed upon. Prices may vary depending on the size, type, and condition of windows and surfaces.

Payment Terms: Secure Payment Information Required For your convenience and to help us provide reliable, uninterrupted service, we require a credit or debit card to be securely kept on file for our services. Once you approve your quote I sent to your email address you will get another email thanking you and providing you a button to view the quote. This will log you into the jobber client hub where you can click on the menu button at the top and choose the wallet option where you can enter your card details. You can enter your payment information directly through the Jobber Client Hub, so your sensitive card information never needs to be given to us directly. Your payment information is protected using Jobber’s secure encryption process, and we will only be able to see the last four digits of your card number. Once payment for your completed service is successfully processed, you will automatically receive a paid invoice for your records. You also maintain complete control over your payment information through the Client Hub and can add, update, or remove your card information at any time. If you choose to discontinue service, you can remove your payment information through the Client Hub.

3. Customer Responsibilities

Access to Property: The customer agrees to provide me with safe and adequate access to all windows to be cleaned. This includes removing obstacles and ensuring there is a clear path to all windows.

Safety: The customer agrees to inform me of any hazards, fragile items, or special concerns about the property. I am not responsible for damage caused by objects not disclosed before service.

4. Cancellations and Rescheduling

Cancellations: Customers may cancel or reschedule appointments up to 24 hours before the scheduled service without penalty. Cancellations made less than the 24 hour grace period of the service will incur a cancellation fee of 50% of the total service cost.

Weather-Related Cancellations: If weather conditions (e.g., heavy rain, lightening, snow, or high winds) make it unsafe to perform services, I reserve the right to reschedule the appointment.

5. Liability

I am fully insured for damage caused by me while performing the services agreed upon. I will not be liable for any damage to property that is pre-existing or caused by customer negligence.

I am not responsible for any damages to windows or structures resulting from faulty construction, age, or wear.

6. Guarantee

If you're not satisfied with the quality of my work, please notify me within 24 hours. I will return to fix any issues at no additional charge, provided the concern is directly related to my cleaning service.

This guarantee does not apply to damage caused by external factors (e.g., weather, pests, or environmental conditions).

Alan Carter Window Washing operates primarily on straightforward, mutually agreed service and payment terms. Recurring customers are expected to pay invoices according to the agreed terms. Accounts that repeatedly fail to meet those terms may be placed on a different payment arrangement or discontinued.

7. Indemnification

The customer agrees to indemnify and hold harmless Alan Carter Window Washing Services, its employees, and agents from any liability, loss, or damages arising from the customer's failure to comply with these terms and conditions or any third-party claims related to the services provided.

8. Governing Law

These terms and conditions are governed by the laws of the Commonwealth of Kentucky. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts located in Kentucky.

9. Amendments

I reserve the right to update or modify these terms and conditions at any time. Customers will be notified of significant changes.

---

Contact Information

For questions, concerns, or to request a service, please contact me at:

Phone: 270-724-3507

Email: alcarter423@gmail.com

Website: https://alancarterwindowwashingservices.jobbersites.com/Add

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About us